Transpay is a money transmission service provided by Trans-Fast Remittance LLC (“Transfast”) or its subsidiaries in each market where Transpay is offered. Transfast is a wholly owned subsidiary of Mastercard.

Canada

Payment services, including Transpay, are provided by Transfast Inc, 3660 Midland Avenue 3rd floor, Toronto, Ontario Canada. Transfast Inc is incorporated in Ontario and registered in Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan, and Quebec. It is authorized and regulated as a money services business by the Financial Transactions and Reports Analysis Centre of Canada (registration number M08720297) under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, and by the Autorité Des Marchés Financiers (permis numéro 902435) under the Quebec Money Services Business Act. Transfast Inc is also authorized by the Reserve Bank of India to remit funds to India (Authorization number 617/02.27.004/2018-19).

United Kingdom

Payment services, including Transpay, are provided by Mastercard Transaction Services (UK) Ltd., 1 Angel Lane, London, United Kingdom, EC4R 3AB (“MTS UK”). MTS UK is incorporated and registered in England, registration number 07031967. MTS UK is authorized and regulated by the Financial Conduct Authority as a Payment Institution (firm reference 521565) under the Payment Service Regulations 2017.

United States

Money transmission services, including Transpay, are provided in California by Trans-Fast Remittance Inc. (“Transfast California”) and in Nevada by Trans-Fast Remittance, Inc. Nevada (“Transfast Nevada”). In all other states in which Transpay is offered, money transmission services are provided by Transfast.

Transfast California provides money transmission services for customers in California under Money Transmitter License No. 2525, issued by the California Department of Business Oversight.

Transfast Nevada provides money transmission services for customers in Nevada under Money Transmitter License No. MT10033, issued by the Nevada Department of Business and Industry.

Transfast provides money transmission services for customers in the following U.S. states and territories under the listed licenses:

 

State or Territory Licensing Authority License
Alabama Alabama Securities Commission Money Transmission
Alaska Department of Commerce, Community, and Economic Development, Division of Banking & Securities Money Transmitter
Arizona Department of Financial Institutions Money Transmitter
Arkansas Securities Department Money Transmitter
Connecticut Department of Banking Money Transmission
Delaware Office of the State Bank Commissioner Sale of Checks & Transmission of Money
District of Columbia Department of Insurance, Securities and Banking Money Transmitter
Florida Office of Financial Regulations Part II Money Transmitter
Georgia Department of Banking and Finance Money Transmitter
Hawaii Department of Commerce and Consumer Affairs, Division of Financial Institutions Money Transmitter
Illinois Department of Financial & Professional Regulation, Division of Financial Institutions Money Transmitter
Indiana Department of Financial Institutions Money Transmitter
Iowa Division of Banking Money Services
Kentucky Department of Financial Institutions Money Transmitter
Louisiana Commissioner of Banks Sale of Checks and Money Transmitter
Maine Maine Bureau of Consumer Credit Protection Money Transmitter
Maryland Commissioner of Financial Regulation Money Transmitter
Massachusetts Division of Banks Foreign Transmittal Agency
Michigan Department of Insurance and Financial Services Money Transmitter
Minnesota Department of Commerce Money Transmitter
Mississippi Department of Banking and Consumer Finance Money Transmitter
Missouri Division of Finance Sale of Checks / Money Transmitter
New Hampshire Banking Department Money Transmitter
New Jersey Department of Banking and Insurance Foreign Money Transmitter
New Mexico Regulation & Licensing Department, Financial Institutions Division Money Transmitter
New York Department of Financial Services Money Transmitter
North Carolina Commissioner of Banks Money Transmitter
North Dakota Department of Financial Institutions Money Transmitter
Ohio Ohio Department of Commerce, Division of Financial Institutions Money Transmitter
Oklahoma Office of State Bank Commissioner Money Transmission
Pennsylvania Department of Banking and Securities Transmit Money By Check, Draft or Money Order By The Department of Banking, Commonwealth of Pennsylvania.
Rhode Island Department of Business Regulation Electronic Money Transfer
South Carolina South Carolina Attorney General Money Transmission
South Dakota Division of Banking Money Transmitter
Tennessee Department of Financial Institutions Money Transmitter
Texas Department of Banking Money Transmitter
U.S. Virgin Islands Office of the Lieutenant Governor, Division of Banking, Insurance and Financial Regulation Money Transmitter
Utah Department of Financial Institutions Money Transmitter
Vermont Department of Financial Regulation Money Transmitter
Virginia Bureau of Financial Institutions Money Transmitter
Washington Department of Financial Institutions Money Transmitter (includes Currency Exchange)
West Virginia Division of Financial Institutions Money Transmitter
Wisconsin Department of Financial Institutions Seller of Checks

 

Additional information is provided below for customers of certain states:

State Additional Info
Alaska Department of Commerce, Community, and Economic Development, Division of Banking and Securities

Address: P.O. Box 110807, Juneau, AK 99811-0807

Toll-free number for receiving complaints: (888) 925-2521
California If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dbo.ca.gov, or by mail at the Department of Business Oversight, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814.
Illinois Toll-free number for suspected violations of the Illinois Transmitter of Money Act: 1-888-473-4858
Maryland The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Trans-Fast Remittance LLC (NMLS ID: 900705) at 500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at 1-888-784-0136.
Texas If you have a complaint, first contact the consumer assistance division of Trans-Fast Remittance LLC at 1-888-973-6383, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.