The Paypers presents a completely updated mapping of the solution providers in the payments space and the salient differences that currently exist between them.

As the payments value chain is maturing, retail prices for online payments are steadily dropping, while the level of service offered to merchants is only increasing. Consequently, players aim to gain scale and increase capabilities through strategic acquisitions, constantly changing and reshaping the payments ecosystem. We aim to describe the global solution provider space today and to define the capabilities offered by the different participants in the ecosystem.

In such a diverse ecosystem, it can be daunting to try to gain insights regarding the entire payments ecosystem. Therefore, in 2017 we decided to publish a comprehensive overview of the solution provider space, in order for our readers to have a better understanding of the intricacies of the market and the players that it contains. We have conducted an in-depth analysis of the key global, international, and regional players, and mapped them accordingly based on several core variables. On top of this, the findings of our research are accompanied by a glossary of the jargon and terms used in the industry.


The ecosystem explained

We have distinguished four categories of companies offering solutions: the PSPs, the Payout Solution Providers, the Enablers, and the PSP connectors.


Payment Service Providers (PSPs)

While PSP started with integrating multiple payment methods (this being the core of their offering), nowadays they offer a wide range of additional financial services to their customers. A PSP is an aggregator of connectivity and financial flows. Important reasons for a merchant to do business with a PSP are:

  • a single technical connection for all the payment methods that are offered to the consumer on the web;

  • access to local payment methods in defined countries;

  • a single administrative connection (reporting);

  • a single settlement procedure with an agreed frequency;

  • usually, fewer contracts are needed, compared to having individual connections to acquirers. The PSP acts as the ‘super merchant’, being able to offer lower fees because of its purchasing power at the acquirers;

  • access to specialist knowledge concerning the payment process;

  • risk management and fraud prevention tools are provided and regularly updated.


Payout Solution Providers

Payout Solution Providers are players that specialise in global mass payout solutions. They offer their services to merchants that need to pay users of their marketplace or service platform, e.g. people selling wares on a marketplace like eBay, or drivers for services like Uber or Lyft. With the help of Payout Solution Providers, merchants (or market places) can ensure that payments for goods or services on their platform happen reliably and consistently, e.g. if a business pays freelancers for services that are carried out in the name of the company, like Uber. This category contains two groups: players that are dedicated payout providers, like Transpay or Hyperwallet, and PSPs that offer payout solutions as part of their marketplace services, like Adyen or SafeCharge.

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